Darka

Darka › AI agents for businesses › AC technicians

AI agent for AC technicians

Handles the summer rush: breakdowns, cleanings and installations, each in the right slot. A personal agent (a digital assistant) on WhatsApp and by phone, in English, Hebrew or any language, in your business's name.

First month free
TelegramCall

In July and August an AC technician gets more calls than anyone can answer. Most customers want "today", and some problems are solved with the remote control alone.

The Darka agent answers everyone, helps the customer check simple things before you drive out (the remote's mode, a clogged filter, a tripped breaker) and sorts the calls by urgency and area. In winter it reminds long-time customers to have a cleaning before the season.

What your customers ask

The agent answers these questions for you, by your prices and your rules.

What the agent does for you

What a chat with a customer looks like

CustomerThe air conditioner in the living room isn't cooling, it only blows air.
The agentHi, this is the assistant of Yossi Air Conditioning. Is there any code on the unit's display? And when was the filter last cleaned?
CustomerNo code. We haven't cleaned the filter in a year.
The agentIt is worth rinsing the filter with water first and trying again; that solves many cases. If it still doesn't cool, a visit costs ₪200.
CustomerI cleaned it, still not cooling.
The agentThen it may be low on gas. Yossi can come tomorrow between 8:00 and 10:00. Shall I book it?

An example for illustration. The names, prices and times here are made up; your agent works by what you set for it.

And the office work too

How to start

  1. Click WhatsAppA chat with Darka opens, with a message ready to go. Send it.
  2. Tell it about the businessBusiness name, hours, service areas, kinds of jobs and prices. Like explaining to a new employee, in an ordinary conversation.
  3. The agent starts workingIt answers customers in your name, books jobs and sends you a summary. You correct it with a simple message, and it learns.
  4. Forward your missed callsSo that it answers the phone too: forward the calls you did not pick up to it. It explains how, step by step.

Phone answering works from the first day. Answering your customers on WhatsApp is connected after sign-up, to your business's own WhatsApp number.

Price

First month freeSwitch it on in WhatsApp and start working right away.
About ₪200 a monthAfter the first month, depending on how much work the agent does in your business.
Or 30 minutes a month for freePrefer not to pay? Carry on for free, with 30 minutes a month.

Frequently asked questions

What is an AI agent?

An AI agent is a digital assistant that works for your business. An ordinary bot answers from a fixed menu. An agent understands free language and also gets things done: it answers customers on WhatsApp and by phone, books jobs in the calendar, gives price quotes and sends payment reminders, all by the rules you set.

Can the agent understand error codes?

It asks the customer which code appears and on which model, and writes it down for you. That way you arrive with the right part. If you give it the list of codes you work with, it will also explain them to the customer.

What about a rush of dozens of calls a day?

That is exactly what it is for. It answers everyone at the same time, books by your availability and offers the rest an appointment in the coming days instead of losing them.

What is the difference between an AI agent, a virtual receptionist and a WhatsApp bot?

An ordinary WhatsApp bot answers from a fixed menu. A virtual receptionist is usually a person who answers for you during certain hours. A Darka AI agent speaks in everyday language like a receptionist, answers at any hour like a bot, and also does the work: books the calendar, gives prices, prepares documents and collects payments.

Do I need to install an app?

No. Everything works through WhatsApp and an ordinary phone. You talk to the agent as you would to an employee, and it sends you summaries and files in the same chat.

Can it answer phone calls?

Yes. You forward the calls you did not pick up to it, and it answers in English, Hebrew or any language, in your business's name, and writes down what the customer wanted. During setup it explains how to connect this.

Will it give customers too low a price?

No. You set the prices and, if you like, a minimum price for negotiating. It does not go below the minimum and does not commit to anything you have not approved.

What about invoices?

It tracks payments, reminds customers who owe and prepares a monthly income report, including VAT, in Excel. You keep issuing official tax invoices in your own software.

Does it work on Shabbat?

No. Darka is not active on Shabbat and Jewish holidays. A customer who writes on Shabbat gets an answer after Shabbat ends.

How secure is it? Is my business's and my customers' information safe?

Yes. Darka does not sell your information and does not use it for advertising. Your phone number is your account, and a personal code (PIN) protects your saved details. Passwords and credit card details are stored encrypted, are never said aloud and are never sent in messages. Before every payment Darka reads out what is being paid and waits for a clear "yes" from you. And at any time you can ask to see, correct or delete your information: info@darka.app. The full details are in the privacy policy, at the bottom of the page.

What does it cost?

The first month is free. After that, about ₪200 a month, depending on how much work the agent does. Prefer not to pay? You can carry on for free with 30 minutes a month.

Switch on an agent for AC technicians?

One click, and you start talking. The first month is on us.

TelegramCall

Agents for other trades