DarkaDarka › AI agents for businesses › Gas technicians
AI agent for gas technicians
Knows when a smell of gas is an emergency, tells the customer what to do right now and books installations and inspections. A personal agent (a digital assistant) on WhatsApp and by phone, in English, Hebrew or any language, in your business's name.
First month freeIn a gas technician's work, one call can be truly urgent. A customer who smells gas needs to hear at once what to do, even when you are in the middle of an installation at another customer's home.
The Darka agent answers in your name at any hour. When someone reports a smell of gas, it tells them at once to close the main gas valve, open the windows, light no flame and touch no electrical switches, leave the home and call the Fire and Rescue service at 102, and it updates you. For all other inquiries, such as installing a cooktop, converting to natural gas and a periodic inspection, it gives a price and books an appointment.
What your customers ask
- "There's a smell of gas in the kitchen"
- "How much to install a new cooktop?"
- "We're switching to natural gas. Do you do the connection?"
- "I need a gas inspection certificate for the insurance"
The agent answers these questions for you, by your prices and your rules.
What the agent does for you
- Recognizes a report of a gas smell at once, gives the customer the safety instructions and refers them to 102, and updates you that same moment
- Asks about the kind of job: installing a cooktop or an oven, moving a gas point, a conversion or an inspection
- Gives a price for each kind of job, as you defined
- Books the appointment and reminds the customer that the new appliance must be at home and the main valve must be accessible
- Reminds past customers when the periodic inspection is due
- Reminds customers who have not paid yet, politely and in your name
What a chat with a customer looks like
An example for illustration. The names, prices and times here are made up; your agent works by what you set for it.
And the office work too
- Front deskAnswers calls, WhatsApp and SMS in your business's name, takes messages and sends you a summary
- SalesGives prices, negotiates within the limits you set and closes jobs
- Customer serviceAnswers questions, keeps customers updated and handles changes and cancellations
- CalendarBooks, moves and cancels jobs by your hours and service areas, and sends reminders
- CollectionsTracks who has paid and who has not, and politely reminds those who owe
- ReportsA monthly income report, including VAT, as an Excel file
- DocumentsPrice quotes, letters and summaries, as PDF or Word
- Calls for youCalls suppliers and offices, waits on hold and reports back to you
- Computer workFills in forms, books appointments on websites and checks prices online
- Online presenceManages the business's Facebook, Instagram and TikTok pages and its Google profile: posts, and answers messages and reviews How does it work?
How to start
- Click WhatsAppA chat with Darka opens, with a message ready to go. Send it.
- Tell it about the businessBusiness name, hours, service areas, kinds of jobs and prices. Like explaining to a new employee, in an ordinary conversation.
- The agent starts workingIt answers customers in your name, books jobs and sends you a summary. You correct it with a simple message, and it learns.
- Forward your missed callsSo that it answers the phone too: forward the calls you did not pick up to it. It explains how, step by step.
Phone answering works from the first day. Answering your customers on WhatsApp is connected after sign-up, to your business's own WhatsApp number.
Price
Frequently asked questions
What is an AI agent?
An AI agent is a digital assistant that works for your business. An ordinary bot answers from a fixed menu. An agent understands free language and also gets things done: it answers customers on WhatsApp and by phone, books jobs in the calendar, gives price quotes and sends payment reminders, all by the rules you set.
What does the agent do when someone reports a gas leak?
It does not book an appointment and does not wait. It tells the customer at once to close the main gas valve, open the windows, light no flame and touch no electrical switches, leave the home and call 102. Right after that it updates you with the details.
Can the agent give a price for converting to natural gas?
Yes, if you defined a price or a range. It asks how many appliances are connected and where they are in the home, and if the job needs to be seen before a price is given, it books an inspection visit.
What is the difference between an AI agent, a virtual receptionist and a WhatsApp bot?
An ordinary WhatsApp bot answers from a fixed menu. A virtual receptionist is usually a person who answers for you during certain hours. A Darka AI agent speaks in everyday language like a receptionist, answers at any hour like a bot, and also does the work: books the calendar, gives prices, prepares documents and collects payments.
Do I need to install an app?
No. Everything works through WhatsApp and an ordinary phone. You talk to the agent as you would to an employee, and it sends you summaries and files in the same chat.
Can it answer phone calls?
Yes. You forward the calls you did not pick up to it, and it answers in English, Hebrew or any language, in your business's name, and writes down what the customer wanted. During setup it explains how to connect this.
Will it give customers too low a price?
No. You set the prices and, if you like, a minimum price for negotiating. It does not go below the minimum and does not commit to anything you have not approved.
What about invoices?
It tracks payments, reminds customers who owe and prepares a monthly income report, including VAT, in Excel. You keep issuing official tax invoices in your own software.
Does it work on Shabbat?
No. Darka is not active on Shabbat and Jewish holidays. A customer who writes on Shabbat gets an answer after Shabbat ends.
How secure is it? Is my business's and my customers' information safe?
Yes. Darka does not sell your information and does not use it for advertising. Your phone number is your account, and a personal code (PIN) protects your saved details. Passwords and credit card details are stored encrypted, are never said aloud and are never sent in messages. Before every payment Darka reads out what is being paid and waits for a clear "yes" from you. And at any time you can ask to see, correct or delete your information: info@darka.app. The full details are in the privacy policy, at the bottom of the page.
What does it cost?
The first month is free. After that, about ₪200 a month, depending on how much work the agent does. Prefer not to pay? You can carry on for free with 30 minutes a month.
Switch on an agent for gas technicians?
One click, and you start talking. The first month is on us.
Agents for other trades
- Electricians
- Plumbers
- Renovation contractors
- AC technicians
- Locksmiths
- Appliance repair technicians
- Painters
- Moving companies
- Gardeners
- Computer technicians
- Pest control
- Shutter technicians
- Solar water heater technicians
- Handymen
- Auto repair shops
- Waterproofing contractors
- Cleaning companies
- Barbershops and hair salons
- Stores
- Graphic designers
- Photographers
- Web designers
- Video editors
- Social media managers
- Bookkeepers
- Vacation rentals
- Real estate agents