DarkaDarka › AI agents for businesses › Waterproofing contractors
AI agent for waterproofing contractors
Finds out where the damp is coming from, asks for photos and sets a site visit before the quote. A personal agent (a digital assistant) on WhatsApp and by phone, in English, Hebrew or any language, in your business's name.
First month freeWith the first rain of winter, a waterproofing contractor gets dozens of inquiries about damp all at once. Most need a site visit before a price, and every visit takes an hour.
The Darka agent answers in your name, asks for photos of the stains and of the roof, asks which floor, how long it has been happening and whether it is only in the rain, and orders the site visits by area. After the visit it prepares a proper quote from what you noted, and follows up with the customer until they answer.
What your customers ask
- "There's a damp stain on the ceiling after the rain"
- "How much to waterproof a 100-square-meter roof?"
- "Water is coming down to us from the neighbors' balcony"
- "We need waterproofing before tiling a shower"
The agent answers these questions for you, by your prices and your rules.
What the agent does for you
- Asks for photos of the damp and of the roof or balcony, and asks about the floor, the size and how often it happens
- Tells damp from rain apart from a leaking pipe, and tells the customer when it is not your field
- Books site visits by area, to save you driving
- Prepares a proper quote after the visit, by the area and the kind of material you noted
- Follows up with customers who got a quote and did not answer, and reminds them before winter
- Reminds customers who have not paid yet, politely and in your name
What a chat with a customer looks like
An example for illustration. The names, prices and times here are made up; your agent works by what you set for it.
And the office work too
- Front deskAnswers calls, WhatsApp and SMS in your business's name, takes messages and sends you a summary
- SalesGives prices, negotiates within the limits you set and closes jobs
- Customer serviceAnswers questions, keeps customers updated and handles changes and cancellations
- CalendarBooks, moves and cancels jobs by your hours and service areas, and sends reminders
- CollectionsTracks who has paid and who has not, and politely reminds those who owe
- ReportsA monthly income report, including VAT, as an Excel file
- DocumentsPrice quotes, letters and summaries, as PDF or Word
- Calls for youCalls suppliers and offices, waits on hold and reports back to you
- Computer workFills in forms, books appointments on websites and checks prices online
- Online presenceManages the business's Facebook, Instagram and TikTok pages and its Google profile: posts, and answers messages and reviews How does it work?
How to start
- Click WhatsAppA chat with Darka opens, with a message ready to go. Send it.
- Tell it about the businessBusiness name, hours, service areas, kinds of jobs and prices. Like explaining to a new employee, in an ordinary conversation.
- The agent starts workingIt answers customers in your name, books jobs and sends you a summary. You correct it with a simple message, and it learns.
- Forward your missed callsSo that it answers the phone too: forward the calls you did not pick up to it. It explains how, step by step.
Phone answering works from the first day. Answering your customers on WhatsApp is connected after sign-up, to your business's own WhatsApp number.
Price
Frequently asked questions
What is an AI agent?
An AI agent is a digital assistant that works for your business. An ordinary bot answers from a fixed menu. An agent understands free language and also gets things done: it answers customers on WhatsApp and by phone, books jobs in the calendar, gives price quotes and sends payment reminders, all by the rules you set.
Can the agent give a price without a site visit?
Only if you defined one, for example a price per meter for waterproofing a flat concrete roof. In most cases it collects photos and measurements, tells the customer a visit is needed and books it. That way you come to the visit with more information and fewer surprises.
And what about the warranty I give?
You write the warranty terms for it, and it explains them to the customer and puts them in the quote. When a customer gets in touch during the warranty period, it writes down the details and the date of the original job for you.
What is the difference between an AI agent, a virtual receptionist and a WhatsApp bot?
An ordinary WhatsApp bot answers from a fixed menu. A virtual receptionist is usually a person who answers for you during certain hours. A Darka AI agent speaks in everyday language like a receptionist, answers at any hour like a bot, and also does the work: books the calendar, gives prices, prepares documents and collects payments.
Do I need to install an app?
No. Everything works through WhatsApp and an ordinary phone. You talk to the agent as you would to an employee, and it sends you summaries and files in the same chat.
Can it answer phone calls?
Yes. You forward the calls you did not pick up to it, and it answers in English, Hebrew or any language, in your business's name, and writes down what the customer wanted. During setup it explains how to connect this.
Will it give customers too low a price?
No. You set the prices and, if you like, a minimum price for negotiating. It does not go below the minimum and does not commit to anything you have not approved.
What about invoices?
It tracks payments, reminds customers who owe and prepares a monthly income report, including VAT, in Excel. You keep issuing official tax invoices in your own software.
Does it work on Shabbat?
No. Darka is not active on Shabbat and Jewish holidays. A customer who writes on Shabbat gets an answer after Shabbat ends.
How secure is it? Is my business's and my customers' information safe?
Yes. Darka does not sell your information and does not use it for advertising. Your phone number is your account, and a personal code (PIN) protects your saved details. Passwords and credit card details are stored encrypted, are never said aloud and are never sent in messages. Before every payment Darka reads out what is being paid and waits for a clear "yes" from you. And at any time you can ask to see, correct or delete your information: info@darka.app. The full details are in the privacy policy, at the bottom of the page.
What does it cost?
The first month is free. After that, about ₪200 a month, depending on how much work the agent does. Prefer not to pay? You can carry on for free with 30 minutes a month.
Switch on an agent for waterproofing contractors?
One click, and you start talking. The first month is on us.
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