DarkaDarka › AI agents for businesses › Online presence
Online presence for your business
Manages the business's Facebook, Instagram and TikTok pages and its Google profile: posts, answers messages and reviews, and turns every inquiry into a job. A personal agent (a digital assistant) on WhatsApp and by phone, in English, Hebrew or any language, in your business's name.
First month freeA customer looking for a tradesman checks you online first: how many stars you have on Google, what people wrote about you on review sites such as Midrag, and when you last posted anything on Facebook or Instagram. An excellent business with an empty page and unanswered messages looks closed. But who has time for that after a day's work?
The Darka agent manages all of it for you, and it is included in every agent, in every trade. It manages the business's social media pages (Facebook, Instagram, TikTok): posts updates and photos of your work, and answers messages and comments. It keeps your profile on Google, on Midrag and on other review sites up to date, answers every review in the business's name, and asks satisfied customers to leave a recommendation. Every inquiry that comes in from the web gets a quick answer and becomes a job in the calendar.
What your customers ask
- "I saw you on Midrag. Do you come to my area too?"
- A Facebook message: "What do you charge, and when can you come?"
- An Instagram comment: "Beautiful! Can I get a quote for a job like that?"
- A new Google review, good or less good, waiting for a reply
The agent answers these questions for you, by your prices and your rules.
What the agent does for you
- Manages the business's Facebook, Instagram and TikTok pages: posts updates, photos and videos of your work, from what you send it on WhatsApp
- Answers messages and comments on social media in the business's name, and passes every serious inquiry to you
- Answers inquiries that come from Midrag, Google and other review sites, gives a quote and books the job in the calendar
- Answers every review in the business's name: thanks for a good review, and replies politely and to the point to a less good one, after you approve the wording
- Asks every satisfied customer to leave a review, with a direct link, at the end of each job
- Keeps your details up to date everywhere: hours, phone, service areas, prices and photos
- Sends you a monthly summary: how many inquiries came from each place, how many new reviews, and what your rating is
What a chat with a customer looks like
An example for illustration. The names, prices and times here are made up; your agent works by what you set for it.
And the office work too
- Front deskAnswers calls, WhatsApp and SMS in your business's name, takes messages and sends you a summary
- SalesGives prices, negotiates within the limits you set and closes jobs
- Customer serviceAnswers questions, keeps customers updated and handles changes and cancellations
- CalendarBooks, moves and cancels jobs by your hours and service areas, and sends reminders
- CollectionsTracks who has paid and who has not, and politely reminds those who owe
- ReportsA monthly income report, including VAT, as an Excel file
- DocumentsPrice quotes, letters and summaries, as PDF or Word
- Calls for youCalls suppliers and offices, waits on hold and reports back to you
- Computer workFills in forms, books appointments on websites and checks prices online
- Online presenceManages the business's Facebook, Instagram and TikTok pages and its Google profile: posts, and answers messages and reviews How does it work?
How to start
- Click WhatsAppA chat with Darka opens, with a message ready to go. Send it.
- Tell it about the businessBusiness name, hours, service areas, kinds of jobs and prices. Like explaining to a new employee, in an ordinary conversation.
- The agent starts workingIt answers customers in your name, books jobs and sends you a summary. You correct it with a simple message, and it learns.
- Forward your missed callsSo that it answers the phone too: forward the calls you did not pick up to it. It explains how, step by step.
Phone answering works from the first day. Answering your customers on WhatsApp is connected after sign-up, to your business's own WhatsApp number.
Price
Frequently asked questions
What is an AI agent?
An AI agent is a digital assistant that works for your business. An ordinary bot answers from a fixed menu. An agent understands free language and also gets things done: it answers customers on WhatsApp and by phone, books jobs in the calendar, gives price quotes and sends payment reminders, all by the rules you set.
Does the agent also manage the business's social media pages?
Yes. It manages the business's Facebook, Instagram and TikTok pages: posts updates, photos and videos, and answers messages and comments. You send it a photo on WhatsApp from a job you finished, and it already knows what to do with it.
Who decides what goes up on my page?
You do. You can ask that every post and every reply to a review wait for your approval on WhatsApp, or let it publish by itself under the rules you set.
Do I need to give it my passwords?
No. You connect the pages and profiles once, through each site's own secure connection, and you can disconnect at any moment.
I don't have a business page or a Midrag profile yet. What do I do?
The agent helps you open them: a business page on Facebook and Instagram, the business's Google profile and a profile on review sites, with your photos and details.
What is the difference between an AI agent, a virtual receptionist and a WhatsApp bot?
An ordinary WhatsApp bot answers from a fixed menu. A virtual receptionist is usually a person who answers for you during certain hours. A Darka AI agent speaks in everyday language like a receptionist, answers at any hour like a bot, and also does the work: books the calendar, gives prices, prepares documents and collects payments.
Do I need to install an app?
No. Everything works through WhatsApp and an ordinary phone. You talk to the agent as you would to an employee, and it sends you summaries and files in the same chat.
Can it answer phone calls?
Yes. You forward the calls you did not pick up to it, and it answers in English, Hebrew or any language, in your business's name, and writes down what the customer wanted. During setup it explains how to connect this.
Will it give customers too low a price?
No. You set the prices and, if you like, a minimum price for negotiating. It does not go below the minimum and does not commit to anything you have not approved.
What about invoices?
It tracks payments, reminds customers who owe and prepares a monthly income report, including VAT, in Excel. You keep issuing official tax invoices in your own software.
Does it work on Shabbat?
No. Darka is not active on Shabbat and Jewish holidays. A customer who writes on Shabbat gets an answer after Shabbat ends.
How secure is it? Is my business's and my customers' information safe?
Yes. Darka does not sell your information and does not use it for advertising. Your phone number is your account, and a personal code (PIN) protects your saved details. Passwords and credit card details are stored encrypted, are never said aloud and are never sent in messages. Before every payment Darka reads out what is being paid and waits for a clear "yes" from you. And at any time you can ask to see, correct or delete your information: info@darka.app. The full details are in the privacy policy, at the bottom of the page.
What does it cost?
The first month is free. After that, about ₪200 a month, depending on how much work the agent does. Prefer not to pay? You can carry on for free with 30 minutes a month.
Switch on an agent for your business?
One click, and you start talking. The first month is on us.
Agents for other trades
- Electricians
- Plumbers
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- Web designers
- Video editors
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