DarkaAnswers customers while you are up the ladder, works out the fault over the phone and books the visit.
What does it do? →Darka Agent: an AI agent for every business and every trade
Choose your trade and switch on an agent (a digital assistant) that runs the business for you and takes all the office work off your hands, by phone, on WhatsApp and on the computer: answering calls, price quotes, managing the calendar, booking appointments, collecting payments, managing your website, your online presence and social media pages, bookkeeping and more. In English, Hebrew or any language, in your business's name, in one click.
First month freeTells emergency calls apart from ordinary leaks, asks for a photo and books the visit.
What does it do? →Collects the project details, prepares a price quote and chases payments.
What does it do? →Handles the summer rush: breakdowns, cleanings and installations, each in the right slot.
What does it do? →Answers a locked-out customer right away, gives a price and sends you to the address.
What does it do? →Asks for the model and the error code, checks the warranty and hands you every detail before you arrive.
What does it do? →Works out the area, gives a price quote and sets a date that suits the customer.
What does it do? →Collects the item list, floors and elevator, and gives a quote for the move.
What does it do? →Manages regular customers, reminds them of visits and sends the bill at the end of the month.
What does it do? →Diagnoses simple problems remotely and books a visit or a repair at the lab.
What does it do? →Identifies the pest from a photo, explains how to prepare for the treatment and books the appointment.
What does it do? →Works out which shutter is stuck and why, gives a price for a repair or a motor and sets the visit.
What does it do? →Finds out why there is no hot water, gives a price for a heating element or a new tank and books the visit.
What does it do? →Knows when a smell of gas is an emergency, tells the customer what to do right now and books installations and inspections.
What does it do? →Gathers all the small repairs into one list, estimates how long they will take and books a work day.
What does it do? →Books services, tells the customer when the car is ready and reminds them of the next service.
What does it do? →Finds out where the damp is coming from, asks for photos and sets a site visit before the quote.
What does it do? →Gives a price by the size of the home, schedules the workers and reminds regular customers.
What does it do? →Books appointments on WhatsApp, fills gaps in the calendar and reminds customers to come back.
What does it do? →Answers about stock, prices and opening hours, takes orders and updates customers on deliveries.
What does it do? →Collects the brief, sends your portfolio, gives a price and keeps track of the revision rounds.
What does it do? →Checks whether the date is free, sends packages and prices and closes events with a deposit.
What does it do? →Screens inquiries, collects what the customer needs, gives a price range and books an intro call.
What does it do? →Collects the footage and the deadline, gives a price by the length of the video and says when it is ready.
What does it do? →Answers businesses that are interested, presents monthly packages and collects materials and approvals from clients.
What does it do? →Collects the month's documents from clients, reminds those who forgot and answers the repeat questions.
What does it do? →Answers inquiries at any hour, closes the booking, enters it in the calendar and sends a payment request.
What does it do? →Answers inquiries about your listings at any hour, finds out what the customer is looking for and books a viewing.
What does it do? →Agent for any other business
Your trade is not on the list? Tell the agent what your business does and it will adapt: accountant, private tutor, beautician, caterer and more.
We did not find that trade on the list, but the agent can work with any business. Click "Agent for any other business".
What every agent can do
Each agent knows its own trade, and all of them do the office work:
- Front deskAnswers calls, WhatsApp and SMS in your business's name, takes messages and sends you a summary
- SalesGives prices, negotiates within the limits you set and closes jobs
- Customer serviceAnswers questions, keeps customers updated and handles changes and cancellations
- CalendarBooks, moves and cancels jobs by your hours and service areas, and sends reminders
- CollectionsTracks who has paid and who has not, and politely reminds those who owe
- ReportsA monthly income report, including VAT, as an Excel file
- DocumentsPrice quotes, letters and summaries, as PDF or Word
- Calls for youCalls suppliers and offices, waits on hold and reports back to you
- Computer workFills in forms, books appointments on websites and checks prices online
- Online presenceManages the business's Facebook, Instagram and TikTok pages and its Google profile: posts, and answers messages and reviews How does it work?
How it works
- Click WhatsAppA chat with Darka opens, with a message ready to go. Send it.
- Tell it about the businessBusiness name, hours, service areas, kinds of jobs and prices. Like explaining to a new employee, in an ordinary conversation.
- The agent starts workingIt answers customers in your name, books jobs and sends you a summary. You correct it with a simple message, and it learns.
- Forward your missed callsSo that it answers the phone too: forward the calls you did not pick up to it. It explains how, step by step.
Phone answering works from the first day. Answering your customers on WhatsApp is connected after sign-up, to your business's own WhatsApp number.
What it costs
First month freeSwitch it on in WhatsApp and start working right away.
About ₪200 a monthAfter the first month, depending on how much work the agent does in your business.
Or 30 minutes a month for freePrefer not to pay? Carry on for free, with 30 minutes a month.
What business owners tell their agent
- "Remind everyone who owes me money"
- "How much did I make this month?"
- "Prepare a quote for Cohen, based on what we discussed"
- "I'm not working tomorrow, let the customers know and rebook them"
- "Call the supplier and check whether the part has arrived"
- "What's on my calendar tomorrow?"
Frequently asked questions
What is an AI agent?
An AI agent is a digital assistant that works for your business. An ordinary bot answers from a fixed menu. An agent understands free language and also gets things done: it answers customers on WhatsApp and by phone, books jobs in the calendar, gives price quotes and sends payment reminders, all by the rules you set.
What is the difference between an AI agent, a virtual receptionist and a WhatsApp bot?
An ordinary WhatsApp bot answers from a fixed menu. A virtual receptionist is usually a person who answers for you during certain hours. A Darka AI agent speaks in everyday language like a receptionist, answers at any hour like a bot, and also does the work: books the calendar, gives prices, prepares documents and collects payments.
Do I need to install an app?
No. Everything works through WhatsApp and an ordinary phone. You talk to the agent as you would to an employee, and it sends you summaries and files in the same chat.
Can it answer phone calls?
Yes. You forward the calls you did not pick up to it, and it answers in English, Hebrew or any language, in your business's name, and writes down what the customer wanted. During setup it explains how to connect this.
Will it give customers too low a price?
No. You set the prices and, if you like, a minimum price for negotiating. It does not go below the minimum and does not commit to anything you have not approved.
What about invoices?
It tracks payments, reminds customers who owe and prepares a monthly income report, including VAT, in Excel. You keep issuing official tax invoices in your own software.
Does it work on Shabbat?
No. Darka is not active on Shabbat and Jewish holidays. A customer who writes on Shabbat gets an answer after Shabbat ends.
How secure is it? Is my business's and my customers' information safe?
Yes. Darka does not sell your information and does not use it for advertising. Your phone number is your account, and a personal code (PIN) protects your saved details. Passwords and credit card details are stored encrypted, are never said aloud and are never sent in messages. Before every payment Darka reads out what is being paid and waits for a clear "yes" from you. And at any time you can ask to see, correct or delete your information: info@darka.app. The full details are in the privacy policy, at the bottom of the page.
What does it cost?
The first month is free. After that, about ₪200 a month, depending on how much work the agent does. Prefer not to pay? You can carry on for free with 30 minutes a month.