DarkaDarka › AI agents for businesses › Plumbers
AI agent for plumbers
Tells emergency calls apart from ordinary leaks, asks for a photo and books the visit. A personal agent (a digital assistant) on WhatsApp and by phone, in English, Hebrew or any language, in your business's name.
First month freeFor a plumber, any call may be a burst pipe that needs you now, or a dripping tap that can wait until next week. When you are under a sink, you have no way to know.
The Darka agent answers for you, understands what is urgent, asks the customer for a photo on WhatsApp and explains what to do until you arrive (for example, close the main valve). It books the ordinary calls in your calendar and passes the urgent ones to you right away.
What your customers ask
- "Water is leaking into the ceiling of the neighbor below. Can you come?"
- "The toilet is blocked and nothing helps"
- "How much to replace a kitchen tap?"
- "The water heater isn't heating. Is it the element or the thermostat?"
The agent answers these questions for you, by your prices and your rules.
What the agent does for you
- Spots an emergency call (burst pipe, flooding, a leak into the neighbors) and passes it to you at once
- Explains a safe first step to the customer, such as closing the main valve, until you arrive
- Asks the customer for a photo or a video of the problem and attaches it to your summary
- Gives fixed prices for simple jobs (clearing a clog, replacing a tap) and a range for big ones
- Books arrival by your service areas, and rebooks if you are held up at an earlier job
- Sends a receipt and reminds customers who have not paid yet
What a chat with a customer looks like
An example for illustration. The names, prices and times here are made up; your agent works by what you set for it.
And the office work too
- Front deskAnswers calls, WhatsApp and SMS in your business's name, takes messages and sends you a summary
- SalesGives prices, negotiates within the limits you set and closes jobs
- Customer serviceAnswers questions, keeps customers updated and handles changes and cancellations
- CalendarBooks, moves and cancels jobs by your hours and service areas, and sends reminders
- CollectionsTracks who has paid and who has not, and politely reminds those who owe
- ReportsA monthly income report, including VAT, as an Excel file
- DocumentsPrice quotes, letters and summaries, as PDF or Word
- Calls for youCalls suppliers and offices, waits on hold and reports back to you
- Computer workFills in forms, books appointments on websites and checks prices online
- Online presenceManages the business's Facebook, Instagram and TikTok pages and its Google profile: posts, and answers messages and reviews How does it work?
How to start
- Click WhatsAppA chat with Darka opens, with a message ready to go. Send it.
- Tell it about the businessBusiness name, hours, service areas, kinds of jobs and prices. Like explaining to a new employee, in an ordinary conversation.
- The agent starts workingIt answers customers in your name, books jobs and sends you a summary. You correct it with a simple message, and it learns.
- Forward your missed callsSo that it answers the phone too: forward the calls you did not pick up to it. It explains how, step by step.
Phone answering works from the first day. Answering your customers on WhatsApp is connected after sign-up, to your business's own WhatsApp number.
Price
Frequently asked questions
What is an AI agent?
An AI agent is a digital assistant that works for your business. An ordinary bot answers from a fixed menu. An agent understands free language and also gets things done: it answers customers on WhatsApp and by phone, books jobs in the calendar, gives price quotes and sends payment reminders, all by the rules you set.
What does it do with an emergency call in the middle of the night?
You decide. It can wake you with a call only for a flood or a burst pipe, and write down and book the rest for the morning. In the meantime it tells the customer to close the main valve.
Can it negotiate on price?
Yes, within your limits. You set a regular price and a minimum price, and it comes down gradually and never goes below the minimum.
What is the difference between an AI agent, a virtual receptionist and a WhatsApp bot?
An ordinary WhatsApp bot answers from a fixed menu. A virtual receptionist is usually a person who answers for you during certain hours. A Darka AI agent speaks in everyday language like a receptionist, answers at any hour like a bot, and also does the work: books the calendar, gives prices, prepares documents and collects payments.
Do I need to install an app?
No. Everything works through WhatsApp and an ordinary phone. You talk to the agent as you would to an employee, and it sends you summaries and files in the same chat.
Can it answer phone calls?
Yes. You forward the calls you did not pick up to it, and it answers in English, Hebrew or any language, in your business's name, and writes down what the customer wanted. During setup it explains how to connect this.
Will it give customers too low a price?
No. You set the prices and, if you like, a minimum price for negotiating. It does not go below the minimum and does not commit to anything you have not approved.
What about invoices?
It tracks payments, reminds customers who owe and prepares a monthly income report, including VAT, in Excel. You keep issuing official tax invoices in your own software.
Does it work on Shabbat?
No. Darka is not active on Shabbat and Jewish holidays. A customer who writes on Shabbat gets an answer after Shabbat ends.
How secure is it? Is my business's and my customers' information safe?
Yes. Darka does not sell your information and does not use it for advertising. Your phone number is your account, and a personal code (PIN) protects your saved details. Passwords and credit card details are stored encrypted, are never said aloud and are never sent in messages. Before every payment Darka reads out what is being paid and waits for a clear "yes" from you. And at any time you can ask to see, correct or delete your information: info@darka.app. The full details are in the privacy policy, at the bottom of the page.
What does it cost?
The first month is free. After that, about ₪200 a month, depending on how much work the agent does. Prefer not to pay? You can carry on for free with 30 minutes a month.
Switch on an agent for plumbers?
One click, and you start talking. The first month is on us.
Agents for other trades
- Electricians
- Renovation contractors
- AC technicians
- Locksmiths
- Appliance repair technicians
- Painters
- Moving companies
- Gardeners
- Computer technicians
- Pest control
- Shutter technicians
- Solar water heater technicians
- Gas technicians
- Handymen
- Auto repair shops
- Waterproofing contractors
- Cleaning companies
- Barbershops and hair salons
- Stores
- Graphic designers
- Photographers
- Web designers
- Video editors
- Social media managers
- Bookkeepers
- Vacation rentals
- Real estate agents